Privacy Policy
Effective Date: May 17, 2026
MonitorExam is committed to protecting the privacy and security of candidates, institutions, administrators, and visitors using our online examination and assessment platform.
Contents
Introduction
This Privacy Policy explains how we collect, use, process, store, disclose, and protect personal information when users access our services. By using MonitorExam services, users acknowledge that they have read and understood this Privacy Policy.
Information We Collect
Candidate Information
We may collect:
- Full name
- Email address
- Student or employee ID
- Profile photograph
- Identity verification documents
- Webcam recordings
- Microphone recordings
- Screen recordings
- Browser and device metadata
- IP address
- Exam activity logs
- AI-generated integrity alerts
- Login timestamps
- Network and connectivity information
Institution Information
We may collect:
- Organization details
- Administrator information
- Billing details
- User management data
- Exam configurations
Technical Information
We may collect:
- Device type
- Browser information
- Operating system
- Cookies and session identifiers
- API usage logs
- Diagnostic logs
How We Use Information
We use personal information to:
- Conduct secure online examinations
- Verify candidate identity
- Detect suspicious or prohibited activity
- Generate proctoring alerts
- Improve platform reliability and security
- Provide customer support
- Comply with legal obligations
- Maintain audit and compliance records
- Analyze system performance
AI-Assisted Monitoring
MonitorExam uses AI-assisted systems for:
- Face detection
- Multiple-person detection
- Object detection
- Browser activity monitoring
- Behavioral anomaly detection
- Tab-switch monitoring
Important: AI-generated alerts are intended to assist human reviewers and institutions. MonitorExam does not make fully autonomous disciplinary decisions.
Legal Basis for Processing
Depending on the applicable jurisdiction, MonitorExam processes data based on:
- User consent
- Contractual necessity
- Legitimate interest
- Legal obligations
- Institutional authorization
Consent
Before an examination begins, candidates may be asked to provide consent for:
- Webcam access
- Microphone access
- Screen sharing
- AI-assisted monitoring
- Identity verification
- Recording and retention
Institutions are responsible for ensuring lawful authorization for examinations conducted through MonitorExam.
Data Sharing
We may share information with:
- Educational institutions
- Authorized administrators
- Hosting and infrastructure providers
- Security service providers
- Analytics and communication providers
- Legal or regulatory authorities where required
We do not sell personal data.
International Data Transfers
MonitorExam may process and store information in multiple jurisdictions. Where cross-border transfers occur, we implement reasonable safeguards including:
- Contractual protections
- Access controls
- Encryption measures
- Regional hosting configurations where applicable
Data Retention
We retain data only as long as necessary for:
- Examination integrity
- Institutional requirements
- Legal obligations
- Security investigations
- Audit requirements
Retention periods may vary by institution configuration.
Security Measures
MonitorExam implements safeguards including:
- Encryption in transit
- Encryption at rest
- Access controls
- Audit logging
- Role-based permissions
- Security monitoring
- Vulnerability management
User Rights
Subject to applicable law, users may have rights to:
- Access personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Request export of data
Requests may be submitted to privacy@monitorexam.com.
Contact
Privacy inquiries may be directed to: