AI Usage Policy

Purpose

MonitorExam's AI systems are designed to assist human reviewers in detecting potential exam integrity issues, not to make autonomous disciplinary decisions. Our AI-assisted approach balances automation with accountability.

AI Capabilities

MonitorExam AI systems may:

• Detect multiple persons in the frame during an exam
• Detect absence from camera view
• Detect prohibited objects on desk or in hand
• Monitor browser behavior and tab switching
• Identify suspicious activity patterns based on exam data
• Generate integrity alerts for human review

Important: These capabilities are designed to assist, not replace, human judgment.

Human Oversight

MonitorExam does not independently:

• Fail candidates
• Assign grades
• Apply disciplinary actions
• Make legal decisions

All AI-generated alerts are reviewed by human moderators or institutions before any action is taken. Institutions retain full control over final decisions.

Transparency

Candidates may be informed when:

• AI monitoring is enabled
• Recording is active
• Alerts are generated
• Identity verification occurs

MonitorExam believes transparency builds trust and helps candidates understand the monitoring environment.

Bias and Fairness

MonitorExam is committed to reducing bias and improving fairness:

• Continuous testing to reduce false positives and negatives
• Regular monitoring of system reliability across diverse populations
• Review of user feedback to identify potential bias patterns
• Improvements to accessibility and fairness in AI systems
• Investment in training data that represents diverse populations

Data Usage

AI systems may process:

• Images and video streams
• Audio streams
• Behavioral metadata
• Device metadata

Data is processed only for examination integrity purposes and in accordance with our Privacy Policy and DPA.

Responsible Use

Customers agree not to use MonitorExam AI systems for:

• Discriminatory practices or profiling
• Non-examination surveillance
• Unauthorized monitoring of individuals
• Unlawful activities

MonitorExam reserves the right to suspend services if we believe they are being used inappropriately.